Frequently asked

Not yet. insuremy.bike is in pre-launch — quotes are indicative and based on our open actuarial model. We are working through NJ DOBI filing with a licensed surplus-lines broker. The website exists now so we can build a community ahead of the July 2026 mandate; binding starts when filing closes.

NJ Senate Bill S4834 requires every cyclist and e-bike rider on a public road to carry $35,000 of liability insurance for personal use and $70,000 for commercial use, effective July 1, 2026.

Your ZIP code maps to one of NJ's 21 counties. We pull the expected annual loss per household for that county from our public NJ crash dataset, scale it to the NJ-mandated liability limit, add a property loss term equal to 2.5% of your bike value, multiply by 1.5 if the use is commercial, and divide by a 25% target loss ratio. Deductible discount is applied last, with a $120 minimum premium. Every constant lives in our open-source pricing module.

Two reasons: (1) the mandate that motivated the project is NJ-only, and (2) our actuarial model is calibrated against NJ-specific crash and exposure data. We will expand state-by-state as we acquire that data — drop your email on the waitlist if you ride elsewhere.

No. Submitting the form gets you (1) the quote on screen, (2) one welcome email, and (3) one follow-up email after about two weeks. That's it. No agents, no third-party data sales.

Yes — see the bike-insurance and bike-insurance-website repositories on GitHub for the model, the precomputed grid loaded into BigQuery (bike_insurance.dim_quote_grid), and the full pricing constants.

Sometimes you genuinely don't. If your bike is worth less than about twice your homeowners deductible and it rarely leaves the house, your existing policy plus a good lock is a defensible answer. The gaps that push riders to a standalone policy are crash damage (not a covered peril on homeowners), theft away from home after depreciation and deductible, e-bike exclusions, and the NJ liability mandate. Read the comparison and decide from your own numbers.

Email claims@insuremy.bike with your policy number, the date of loss, a one-paragraph description, and photos. A real human replies within 24 hours with a claim file and the exact list of any additional documentation needed. No phone tree, no call center.

Our target: property claims under $2,000 settled within five business days of complete documentation, with ACH payout within two business days of the decision. Liability claims involving a third party route through our broker partner and follow their timeline.

Serial number photo, purchase receipts, a component list for anything upgraded past stock, and (for theft) a police report filed within 24 hours. Riders who set this up in advance sail through claims; proof-of-ownership disputes are the single biggest claim delay industry-wide.

Within the US, yes — the policy follows the bike, not your driveway. Worldwide coverage isn't in the launch policy yet; it's planned as we expand. Wherever your policy comes from, the 'territorial limits' clause is the one to read before booking a trip.

Act at the airport: photograph the box before opening it, file a written Property Irregularity Report before leaving the terminal, and submit the airline claim the same day — international claim windows are as short as 7 days. Airline liability is capped near $1,900 regardless of bike value, which is why transit coverage on a bike policy matters for expensive bikes.

A police report filed within 24 hours, your serial number, and proof of ownership (receipt or dated photos). Lock requirements and serial-number registration apply for theft claims — locking the frame to a fixed object with a rated lock is the standard we underwrite to.

We ask that away-from-home parking uses an independently rated lock (Sold Secure Silver or better; Gold for bikes over $3,000) through the frame to a fixed object. Cable locks alone don't qualify — they're defeated in seconds and are the most common factor in denied theft claims across the industry.

Theft from a locked vehicle or a locked rack is covered under the launch policy's theft peril; an unlocked trunk or an unattended bike sitting loose in a truck bed is not. Photograph how the bike was secured if it happens — it's the first question any insurer asks.

Yes — and this is the most important honest answer on this page. Any paid riding makes a loss during work hours a commercial claim, NJ S4834 requires $70,000 of liability for commercial use, and a personal policy discovered covering delivery work is a textbook denial. The commercial tier prices that exposure at 1.5× in our open model.

Not in the launch product — it prices individual commercial use (one rider, one bike, $70k liability tier). Fleet, shop/bailee, and tour-operator coverage are specialty lines we want to build; if that's you, email hello@insuremy.bike so we can aggregate demand.

$25,000 at launch. We're keeping the cap conservative until we have a year of bound policies on the books. If you ride something more expensive, the liability portion of the policy still meets the NJ mandate; the property side simply tops out at $25K.

Yes — Class 1, 2, and 3 e-bikes are eligible. Note that NJ S4834 specifically targets e-bikes that don't qualify as Class 1 or 2 low-speed electric bicycles. We'll surface a class-confirmation question during binding.

Today: race and event losses (planned Q3), worldwide travel (planned with expansion), trainer and e-bike battery-fire losses (under actuarial review), bikes over $25,000 on the property side, and modified e-bikes ridden outside their legal class. We list exclusions here on purpose — finding them in a claim denial is worse.

Components that are part of the bike (drivetrain, wheels, cockpit) are covered within your declared bike value — declare upgrades so the value is right, wheelsets especially. Detachable accessories (computers, lights, bags) aren't separately scheduled in the launch policy, so a stolen-off-the-bike GPS computer is not a covered loss yet.

Declare the combined value — the bike is insured as the machine you actually ride, up to the $25,000 cap. Keep receipts or dated photos of the upgrade; on a total-loss claim, an undeclared wheelset is the difference between a $4,400 payout basis and a $2,000 one.

Your liability coverage follows you on any bike you ride, including rentals and bike-share — that's the part the NJ mandate cares about. Damage to the rental bike itself isn't covered by our launch policy; that's governed by the rental agreement you signed (some shops sell a damage waiver — usually worth the few dollars).

Same split: your liability to others is covered while riding it, the demo bike itself is the shop's property under the demo agreement. Read what you sign — many demo forms make you responsible for the full retail price, which your personal property coverage does not pick up.

Not yet — competition losses are excluded from the launch policy, same as almost every bike policy by default. Race and event coverage is on our roadmap for Q3. The organizer's event insurance protects the organizer, not your bike, so until then you're self-insuring race day and we'd rather you know that.

It depends on the policy's definition — timed events with published results often do count, untimed charity rides usually don't. Our exclusion applies to timed competition; an untimed charity century is ordinary riding. If your event is a gray area, email us before the event, not after the crash.

Under the launch policy, no — coverage territory is US-only for now, with worldwide coverage planned. For the trip: check your travel insurance's per-item baggage cap (usually $250–$500 — not a bike), consider an adventure-sports upgrade, and document the bike before it flies. Our travel guide walks through the whole stack.

Liability coverage is usually the most territory-restricted part of any policy — ours is US-only at launch, and homeowners liability varies by carrier. Some countries (notably in Europe) offer day or annual cyclist liability cover locally, and some cycling federations bundle it with membership; that's often the cleanest solution for a riding holiday.